PERFECT ASSERTIVENESS, Jan Ferguson

Judul/Title: Perfect Assertiveness
Penulis/Author: Jan Ferguson
Penerbit/Publisher: Random House
Edisi/Edition: I, 2003
Halaman/Pages: 147
Dimensi/Dimension: 13 x 19.5 x 1cm
Sampul/Cover: Paperback
Bahasa/Language: English
Harga/Price: Rp. 80.000,-
Call No.: 658.3/Fer/p/C.1
Status: Ada/Available

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PERFECT ASSERTIVENESS helps you to understand more about assertiveness and aggression, and teaches you to understand more about yourself, the possibilities of change and potential of improvement in personal, social, family and workplace relationship.

WHAT'S IN THIS BOOK?

• What does assertiveness really mean?
• Non-assertive behaviour and its results
• What's in it for you?
• You're in change
• Learn to be your own best friend
• Moving on, letting go
• Handling conflict
• Being an assertive costumer
• Setting boundaries and saying 'no'
• Steps to becoming more assertive
• Good parenting skills